Account and data deletion request
How to delete your Shoku Labo (jp.shokulabo.app) account and the meal data recorded in it.
Delete from the app (takes effect immediately)
- Open the Shoku Labo app
- Tap "Menu" at the bottom of the screen
- Tap "Delete account"
- Read the confirmation screen and confirm the deletion
What gets deleted
Your account information (the anonymous account identifier, and your email address and display name if you signed in with a Google account) and every meal record you have made (dish names, ingredients, amounts, timestamps, and calculated antioxidant scores). Settings stored on your device, such as your goal level, are reset as well.
Deleted data cannot be restored.
Request deletion without the app
If you cannot use the app — for example because you no longer have the device — please email us at the address below.
- To: karupintv.goods@gmail.com
- Subject: Shoku Labo data deletion request
- Body: the email address of the Google account you used (or tell us that you used the app anonymously)
Once we can confirm the request comes from you, we will delete the data within 30 days as a rule.
How long data is kept
- Meal data is retained for as long as the account exists.
- After deletion, complete erasure from backups may take some time.
- Photos are sent only for recognition and are not stored on the Operator's servers (there is no stored image data to delete).
If you are on the paid plan
Deleting your account does not cancel your subscription. Please cancel separately from "Payments and subscriptions" in Google Play.